What is JoyBee?

JoyBee is a virtual marketplace that connects talented individuals with their audience through a live interactive experience and empowers any person to share their talent, skill or expertize with anyone to the audience anywhere in the world.

JoyBee offers several delivery methods of content to audience:
• Live interactive sessions – group/one-on-one
• Livestream sessions
• Video on-demand

The platform also offers many tools to enhance your experience.

How does JoyBee work?

JoyBee provides talented individuals with a platform for creating, sharing & monetizing live and interactive content.

How Can I Become A Creator?

Sign Up To Get Started Today!

Who Is eligible to present on JoyBee?

Anyone who has something to share with the world is eligible to present on JoyBee. Just sign up, create your channels, wait for approval and start sharing!

Does it cost anything to present?

No. JoyBee does not charge its creators to conduct sessions on JoyBee.

As a JoyBee creator, you set the price for your session and you get paid 70-85% of your session price.

Who is a JoyBee user?

JoyBee has two large types of users – creators and audience.

You are a JoyBee creator if you want to share your talent, passion, or knowledge with the world.

You are a JoyBee audience if you want to gain access to a creator and participate in an JoyBee session.

Creators can be an audience in other creator’s sessions and audience can become creators by hosting their sessions.

Who is a JoyBee creator?

You are a JoyBee creator if you want to share your talent, passion, or knowledge with the world.

Examples of creators include:
Instructors – dance, music, yoga, lifestyle, etc
Performance artists – comedians, instruments, etc
Educators – tutors, coaches, professors, etc

You can be a creator of one session and an audience of another creator in another session.

What types of content can I present on JoyBee?

JoyBee is an all-inclusive, live content delivery platform and does not restrict its creators to provide content of only certain types or genres. We recognize that people have varied talents/interests and we want to be the go-to platform for all types of live interactive content providing a wide choice.

There are three broad classifications of types of content:
• Lifestyle and instructional – fitness, yoga, dance, music, art lessons etc.
• Educational – tutorials, coaching, etc.
• Live performance – concerts, comedies, any live performance.

How Do I Edit My Profile Page?

Step 1. Scroll over your profile icon at the top right of the screen.
Step 2. Select settings from the drop down menu.

How Do I Change My Password?

Select ‘Settings’ from the dropdown menu located in the upper right hand corner.
Select ‘Account’ From the List Located on your settings page.

Can I Turn Notifications Off?

Yes. To turn off all or select notifications, navigate to:
• Settings
• Notifications

What is the revenue split between a creator and JoyBee?

JoyBee is completely transparent with the revenue split. A creator retains at least 70% of the revenue generated in each session. As the creator grows within JoyBee and generates more revenue, the creator’s retained earnings increases in steps up to 85%.

A secondary source of revenue is our Referral Program. The creator earns a very attractive ongoing referral commission for other creators and an audience that you bring to JoyBee.

Where can I get more details about the specifics of the revenue split?

When you sign up to be a JoyBee creator, the details of our revenue split program are disclosed up front. Also, when you set up a session, we have an indicator that will show the estimated amount you will make from delivering the session.

At a minimum, a creator will always make at least 70% of the session revenue. As the creator brings more revenue into JoyBee, we reward by sharing a higher split.

What is a JoyBee channel?

Channels are created by a JoyBee creator. A channel describes the topic that you want to present. Channels have to be approved by JoyBee. Once your channel is approved, you can set up sessions in which you will deliver the channel.

Channels are delivered through sessions. You can set up multiple sessions per channel to deliver the topic in its entirety. You can also set up multiple channels to cover different topics.

What is the difference between Channels & Sessions?

A “Channel” is where you will create the overall structure for what you plan on sharing.
A “Session” is housed within your channel. It is used to set specific dates and times in which viewers can sign up to watch your live channel.
Example: A Yoga teacher sets up a channel for teaching “Bikram Yoga”. After creating the channel, they then create 3 “sessions” that will occur on Monday’s Wednesday’s and Friday’s at 5pm.

Can I Use A Camera Other Than My WebCam?

Absolutely!
Once your session begins, mouse over the left portion of your screen to reveal your Tool Bar.
Select The Settings Icon.
Then Select The ‘Camera’ Dropdown to choose your Camera of Choice.

Will Advertisments Be Shown During My Sessions?

No! Your Sessions Revenue is generated by sign-ups, not advertising.

Can I Schedule Weekly Sessions In Advance?

Yes. Once your Channel is approved, you can schedule all the sessions under that channel in advance.

How many participants can interact with my session?

Live interactive group sessions can accommodate up to 24 simultaneous users. However, this is not a hard limit and if you require additional users in an interactive session, we can accommodate your request.

How many people are allowed to stream my session via live-cast?

A livestream session has no limits on the number of participants that can take part.

Can I See Who Is Currently Viewing My Session?

Yes! Any Interactive participant will show up on the right side of your screen. You also have the ability to shut off a user’s microphone, camera or ban them entirely

Can I remove a participant that is behaving inappropriately?

Creators have the ability to remove any participant(s) from your session if the participant engages in an inappropriate or hateful behavior.

What are the content delivery mechanisms within JoyBee?

JoyBee offers creators three options for session delivery:
• Live interactive sessions – group sessions (up to 15 participants), 1-on-1 sessions or private sessions for only those participants you invite
• Livestream sessions – live stream to an unlimited number of viewers.
• Video on-demand – record your sessions and offer your content via video on-demand

A creator has full control over whether a session is offered only in one of the above mechanisms or a combination.

Are all JoyBee sessions group sessions or I can also have one-on-one sessions?

The JoyBee Creator can set up each session as either a group session or a one-on-one session. We leave this control up to the Creator.

The Audience can contact a Creator of their choice and request a one-on-one session as well.

Are all JoyBee sessions public sessions or I can also provide private sessions?

Every session can be created to either be a public or a private session. The creator has full control over how the session is setup:
• Public or Private
• Group or One-on-One

Can I set up weekly time slots for my sessions that repeat?

Yes. When you set up your session, you can set up the same timeslots on regular intervals. If time slot congestion occurs, contact your account manager and we will resolve it for you.

What if I need to cancel a session?

Should you need to cancel a session for any reason your participants will be notified and refunded in full.

Canceling a session without a valid reason results in cancellation fees that will be assessed against your account. Cancellation fees are set at the rate of 10% of the session price per each registered participant at a minimum of $1.00 but not to exceed $9.00.

If you cancel the session 24 hours prior to the session and have not reached the minimum number of participants no cancellation fees will occur. Any cancellations less than 24 hours prior to the session will result in fees. Cancellation fees will apply if the minimum number of participants has been reached and the session is canceled.

How do I cancel a session?

Step 1. From the Dashboard click on the Channels Tab.
Step 2. Locate the session you want to cancel on the Present Tab.
Step 3. Click the X (cancel) button on the right side of the session.
Step 4. Select the reason for your cancellation within the drop down menu.
Step 5. Click Confirm.

What if I need to reschedule a session?

Should you need to postpone a session you will need to edit the session’s date and start time. Participants will be notified, and have the right to either request a full refund or transfer registration to the same session at the future date.

If I purchased a session for a Co-Creator and they cancel will I get a refund?

In the event that the Co-Creator cancels their participation prior to the session starting the Creator will not be charged.

What is JoyBee?

JoyBee is a virtual marketplace that connects talented individuals with their audience through a live interactive experience and empowers any person to share their talent, skill or expertise with anyone to the audience anywhere in the world.

JoyBee offers several delivery methods of content to audience:
• Live interactive sessions – group/one-on-one
• Livestream sessions
• Video on-demand

The platform also offers many tools to enhance your experience.

How does JoyBee work?

JoyBee provides users with a live interactive experience that allows them to connect with talented individuals around the world like never before.

What is a JoyBee session?

A JoyBee Session is a specific instance of a JoyBee Channel. Both JoyBee channels and sessions are set up by a creator.

Example: A channel is Salsa Dance Class, whereas a session will define the following:
• Specific dates and time slots
• Price for different delivery mechanisms
• Minimum number of students
• Maximum number of students
• Other details specific to that session

A channel can be delivered through multiple and unlimited sessions. A set of dance lessons can be progressive sessions starting from beginner to advance over time. A session is always tied to a specific channel.

What can I find on JoyBee?

With JoyBee the possibilities are endless:
• Live interactive classes (ex. yoga, painting, dance)
• Interactive one-on-one or group tutorials (ex. math, science, website creation, software programming)
• Live Q&A’s with: experts, celebrities, youTube stars
• Any other livestreaming activity based on your scope of business

What is a user on JoyBee?

Users on JoyBee can be defined as:

• Individuals participating in the interactive sessions.
• Viewers watching a live cast sessions.
• Users looking for video content on-demand in order to purchase it.

How do JoyBee sessions work?

A JoyBee Session is a specific instance of a JoyBee Channel. Both JoyBee channels and sessions are set up by a creator.

Example: A channel is Salsa Dance Class, whereas a session will define the following:
• Specific dates and time slots
• Price for different delivery mechanisms
• Minimum number of students
• Maximum number of students
• Other details specific to that session

A channel can be delivered through multiple and unlimited sessions. A set of dance lessons can be progressive sessions starting from beginner to advance over time. A session is always tied to a specific channel.

How do I contact a creator?

There are several ways to contact a creator within JoyBee:
• Message a creator from their profile page
• Message a creator from a session or channel page

Can I watch live sessions from my tablet or mobile device?

Yes, all live sessions can be viewed from a tablet or mobile device.

Why is JoyBee requesting my location?

JoyBee uses your computer's location to retrieve the time zone data which allows us to display the correct timeline for the upcoming events.

Will there be advertisements on the JoyBee platform during sessions?

No. JoyBee is operating as a paid marketplace, where the audience purchase and pay for the content, hence there will be no advertisements.

How Do I Change My Password?

Select ‘Settings’ from the dropdown menu located in the upper right hand corner.
Select ‘Account’ From the List Located on your settings page.

Can I Turn Notifications Off?

Yes. To turn off all or select notifications, navigate to:
• Settings
• Notifications

What is the JoyBee referral rewards program?

Whether you are a creator or an audience, every user you bring into JoyBee earns you a referral reward. Specific details on the program are disclosed when you sign up to be a JoyBee user.

What does a user gain by referring other users to JoyBee?

As an audience, you gain referral fee in JoyBee cash for every user you bring into JoyBee. The amount of JoyBee cash you earn depends on whether you bring in a creator or audience.

When you sign up to be a JoyBee audience, we will disclose the full details of our referral program. You can use JoyBee cash to purchase sessions within JoyBee.

How do I get specific details on the referral program?

When you sign up for a JoyBee account, either as a creator or an audience, full details on the rewards program will be disclosed to you.

How can I get a refund?

You can request a refund by navigating to the support link located in the footer below.

What payment options can I use to purchase sessions?

You can purchase sessions using either Credit Card or PayPal.

Are all JoyBee sessions group sessions or I can also have one-on-one sessions?

A JoyBee creator can set up each session as either a group session or a one-on-one session. We leave this control up to a creator.

An audience can contact a creator with the request to provide a one-on-one session as well.

Are all JoyBee sessions public sessions or I can also provide private sessions?

Every session can be created as either a public or a private session. A creator has full control over the session setup:
• Public or Private
• Group or One-on-One

Can I access sessions I have purchased in the past? how can I do it?

Yes, you can access such session, through our On-Demand video library, provided than a creator choose to record the session.

Why was I booted/kicked out from a session?

Creators have the ability to remove any participant(s) from their session if the participant engages in an inappropriate or hateful behavior.